Microbikini is an adult entertainment site, which offers live cam performances and other related adult services.
When you use these services, you will share some personal data with us. Because we want you to enjoy our services in a peaceful and trustworthy way, please be assured that we are fully dedicated to the protection of your personal data.
We operate our site and our services in compliance with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). For more information, please see section 6 “Your Rights Under GDPR”. If you are a California resident, please also see section 7 “Information for California Residents.”
Who Decides "How" and "Why" Your Personal Data is Processed?
The following company decides how and why your personal data is processed, and for GDPR purposes is the “Data Controller”:
Duodecad IT Services Luxembourg S.à r.l., a private limited liability company incorporated in Luxembourg, with registered address at 44, Avenue John F. Kennedy, L-1855, Luxembourg, Grand Duchy of Luxembourg, registered with the Luxembourg Trade and Companies Register under number 171.358.
What Personal Data do We Process?
We collect, use, share, transfer, and store different types of your personal data as a result of your visit of and/or use of our services on our site.
The personal data we collect includes the following categories of data:
Personal Data You Provide
Profile informationWhen you create an account on our site, we require important details including:
- an email address
- a username
- a password
Billing Support & Customer SupportWe collect all information you choose to share with our Billing & Customer Support Teams, like:
- your personal e-mail
- the services, the Model or username associated with your request
- your comments or opinions about a Model
- your conversations with the Support Team
Personal data from site use
We collect and process certain information about you when you are using our services and our site.
This means that, when you visit our site or use our services, even if you have not created an account or logged in, we collect certain information, including:
We also collect information about your communications with the Models, such as:
- username of the Model
- time and date of your communications
- method of communication (e.g., wall message, private chat, etc...)
Log data and device information
- IP address
- date and time you logged into your account
- pages viewed
- Features used
- the hardware, software or internet browser used
- operating system / application version used
- language settings
- data that identifies your mobile device
- device-specific settings and characteristics
- location details
- app crashes and other system activity
Cookies / Other Technologies
You can opt-out of the creation of a user profile, Hotjar’s storing of your Microbikini site usage data and Hotjar’s use of tracking cookies by following this opt-out link.
Personal data collected by third parties
Public Personal Data
We collect publicly available information about you only when it is necessary to prevent fraud and illegal activities on our site (e.g., when we suspect that you are using a false or stolen credit card, when we witness child abuse cases, or pedophile activity, etc.).
This data may comprise publicly available information you share on social media like Facebook, your blog and/or site, and any other public data available on the internet.
This information is always associated or combined with the data we collect through our site to finalize our investigation before reporting any fraud and illegal activities to authorities. We never use publicly available data for any other purpose.
Special category of data
This means data of a sensitive nature, the exposure of which would significantly impact your fundamental rights and freedoms; for example, it could be used against you for unlawful discrimination (e.g., your sexual interests/preferences).
We may process sensitive data in the following circumstances:
Why do We Process Your Personal Data?
We use the information we collect for the following purposes:
To improve and promote our services
To understand how we can improve our services and/or find better ways to promote our services to others, we collect your personal data for the following purposes:
For customer relationship management
Customer relationship management is key to any service and included in this term is any contact we have with you. The following are related instances where we collect and process your personal data:
Please be advised that the processing and use of your personal data is necessary given our legitimate interest to deliver appropriate customer support to you and to provide you with relevant information as regards the site and your account.
We use your identification data and payment information to process transactions. This may depend on which payment method you choose, but is case for most methods.
The use of your personal data is strictly necessary in this instance in order to execute any payments and provide you with the credits or services you have purchased (i.e. to perform the contract we have with you).
Ensure a safe and Trusting Environment
To protect you and our business, we use your personal data in the following ways:
- To detect and prevent fraud/illegal activities.
- To detect potential breaches of our Terms & Conditions and any other relevant rules
- For security & risk assessment (e.g., authentication & verification of identity)
We have a legitimate interest in keeping you and our business safe and ensuring compliance with the T&Cs/rules, which attempt to guarantee this.
Marketing / Information messages
Generally, when you sign up to use our sites, we will send you informative messages and marketing to keep you up to date with the release of new features and/or services, special promotions, offers, etc...
For similar marketing purposes, we will also use the information you provided us and the information we collect from your use of the site and services.
By using this information we can tailor our marketing emails to your tastes or your characteristics (e.g., country). We will never use data classed as “sensitive” for marketing purposes.
To evaluate the success of our marketing initiatives, we may pseudonymize your email address and use it to generate statistical results. These would be in the form of aggregated data, not personal data (e.g., the number of users per country who receive marketing communications).
Your email will be further used to send survey participation requests, so that we can learn more about your experience and satisfaction or suggestions for improvements to our service.
We have a legitimate interest in keeping you informed and in the outcome of our marketing campaigns. You can, of course, unsubscribe from receiving our marketing and informative emails at any time, using a link contained within the emails themselves. You can also opt-out via the “Privacy Settings” in your profile; however, this may mean that you miss out on special offers and information regarding new services.
To personalize our content
We use behavior tracking software, which enables our home page to be personalized to your tastes (i.e., display Models who would be of the most interest to you based on your previous visits and actions taken on the site).
In order to do this we must process and store information related to your activity (e.g., categories of Models you watched, pages you visited, etc.).
You can give your consent to the use of this software through the “personalized content banner” which appears in the bottom right corner of the site. By giving your consent, you agree that we will follow your preferences when browsing our site that might reflect your sexual interests to personalize the content of our home page by displaying Models who could be of interest for you, providing you the best experience.
Your acceptance of using this software means that a cookie (i.e., the “gravity_cookie”) is placed in your browser. Once you accept the use of this cookie, your next visit to the site will be based on your previous preferences and page visits.
Without your consent, we will not customize the experience for you.
Please note that you can revoke your consent at any time, though this may negatively affect your future experience on the site.
→ Guest Opt-Out
If you are a Guest who has consented to the content personalization/”gravity_cookie”, you must go into your browser’s settings and delete the cookie in order to revoke your consent. If you face any difficulties to opt-out from content personalization, feel free to contact the Customer Support at email@example.com.
→ Member Opt-Out
If you are a Member, you must go into the “Privacy Settings” of your account to revoke your consent.
If you face any difficulties opting out from content personalization, feel free to contact our Customer Support at firstname.lastname@example.org. We will be happy to assist you in any way possible.
For loyalty program participation
We consider this program as a game and entertainment/amusement initiative.
You can earn points and achieve ranks, which will allow you to access more exclusive content, which is how we reward your loyalty to our site.
The entertainment you receive through this program is an additional service to the main service provided on our site.
If you do not want to participate, contact our Customer Support and request the cancellation of your participation. This will not affect your use of the site.
We have a legitimate interest in rewarding your loyalty to the site.
To comply with any legal requirements and enforce our legal rights
We may rely on a legal obligation to process your personal data. For example, we must retain your transaction information to maintain legally required accounting records.
We may also use your information to respond to requests of competent authorities or given our legitimate interest to establish, exercise or defend legal claims. If necessary, we would use your data to investigate issues with the bank processing your payment, or with a debt collector, in cases of unpaid transactions, chargebacks or refunds.
We may also combine our data with information lawfully obtained from other third-party sources, for the above purposes.
How do We Protect And How Long Do We Retain Your Personal Data?
We implement various security measures, technical and organizational, to grant protection to your personal data against unauthorized access, modification, disclosure or deletion.
We implement data loss prevention systems against leakage, theft and data breach. We periodically test our IT systems and do penetration tests. Our site incorporates reasonable security technologies available to ensure safety of its users and the safekeeping of their related information.
We do not normally retain personal data of Guests for more than ten to fifteen days, though this period is typically shorter (depending on traffic volume). Any information collected to verify your identity in connection with a request (e.g., a request to access your data) will only be kept for a short time, typically no more than five days. Otherwise, we will retain Member personal data for as long as we consider it necessary to:
Provision of Services
Legal Obligation Compliance
For example, we may keep some of your information for tax, legal reporting and auditing obligations. Please note that in accordance with Luxembourg legislation, financial information will be kept for a minimum period of 10 years.
Legitimate Interests and Business Conduct
Establishing, exercising or defending legal claims
Fraud/illegal activity detection and prevention
As we have said, the protection of your information and our site from accidental or malicious loss and destruction is one of our top priorities.
Residual copies of some of your personal information will be kept on our backup systems for 30 days.
Some anonymized copies of your information (e.g., log records) may also remain in our database.
If you have a question about any specific retention periods of certain personal data, please contact us via the contact details provided in clause 9: "How to contact us?"
Your rights under GDPR
Information on the transfer of your personal data outside of the European Economic Area?
What are Your Rights Regarding Your Personal Data?
We have done our best below to explain what your rights are under GDPR and how you can exercise them. If, despite of our below explanations, you are still unsure about the actions you can take or the conditions of exercise of your rights, do not worry, our Support Team will provide you with all the assistance you need when exercising your rights.
You may also contact us, at any time, before exercising any of your rights, and we will reply to your request as quickly as possible.
Please note that we created a specific interface called “Privacy Settings” in your account settings for you to be able to exercise certain of your rights easily.
Our Support Team will provide you with information on actions taken within one month of the day of receipt of your request. Only in exceptional circumstances, when we face complex and a high number of requests, we may extend this period of response up to two further months.
Please note that rights may be exercised free of charge. However, unfounded or excessive requests, in particular because of their repetitive character, will lead to the payment of a fee.
Please also understand that, because your privacy is so important for us, our Support Team may need to duly verify your identity and ask you to provide additional information before executing your request.
Data access and data portability
Upon verification of your identity, your request will be sent to our Support Team.
Rectification of inaccurate or incomplete data
You have the right to request that we correct any inaccuracies in your personal data.
For this purpose, you can contact our Customer Support or send an email to email@example.com.
Right to object
Right to restriction of processing
This is only possible in the following four cases:
Right to lodge a complaint with a supervisory authority
Information for California Residents
Please note that we do not “sell” your personal data, as that term is defined in CCPA.
Your Right to “Know” and to Request Deletion
Personal Information Disclosed
You also have the right to know what categories of personal data we’ve disclosed for a business purpose, and the third parties to whom that information was disclosed. In the past 12 months, we’ve disclosed for a business purpose the following categories of information to the following parties: Usage/device information (including, without limitation, your IP address, as the case may be) to our business intelligence and analytics service providers (e.g., Hotjar, Google Analytics); Payment/transaction data to our customer/payment service providers; Contact information, device/usage information (including, without limitation, your IP address and the website you are coming from, as the case may), information relating to the purchase made (excluding any data relating to your mean of payment, such as credit card information) and information as regards your interactions with the emails we sent to our marketing and sales partners (e.g. Emarsys, marketing partners promoting our site); and identification information, contact information, device and usage information, payment information (as the case may be) to our antifraud service providers and auditing service providers.
Your Right to Non-Discrimination
You have the right not to receive discriminatory treatment for the exercise of the privacy rights conferred by CCPA, including but not limited to by denying you services, charging different prices or rates, or providing you with a different level or quality of services. Please note, however, that the exercise of some of your rights (e.g., to delete your data) may render it impossible for us to continue to deliver services to you.
Your Right to Use an Authorized Agent
You have the right to designate an authorized agent to make a request under the CCPA on your behalf. To designate an authorized agent, please contact us as provided in section 9 “How to Contact Us?” below. In order to verify you have authorized an agent we may require a signed, written authorization from you.
Do Not Track
Some browsers have a “do not track” feature that lets you tell websites you do not want to have your online activities tracked. Because these features are not yet uniform, we do not presently respond to “do not track” signals. We will however treat any “do not sell” or similar signals as opt-out requests under CCPA.
If we make any important changes, we will let you know by placing a notice on the relevant site and/or contact you directly, using other methods such as email.
How to Contact Us?
Duodecad IT Services Luxembourg S.à r.l.
44, Avenue John F. Kennedy
Grand Duchy of Luxembourg
We are also happy to inform you that we have an employee dedicated to ensuring your privacy, our Data Protection Officer. You can directly reach our Data Protection Officer via email at: firstname.lastname@example.org or mail to the following address:
To the attention of the DPO
Duodecad IT Services Luxembourg S.à r.l.
44, Avenue John F. Kennedy
Grand Duchy of Luxembourg